Team Service Pledge

We believe that on the road to beauty, getting there is half the fun. The Platinum Lounge provides a comfortable and relaxed atmosphere where you are guaranteed professional service.

The Platinum Lounge is a team-service hair salon. This means that the skills of our entire salon are available to you. We don’t keep you on a waiting list. Meeting your salon service needs and busy schedule is our top priority.

To ensure consistent service quality and technical skill, all Platinum Lounge personnel are required to complete our in-salon skill certification program. This means you can always have confidence and peace of mind knowing that you are in the talented hands of a skill-certified team member. You’ll always have a fresh perspective… and you’ll always receive the utmost in service and attention.

Your patronage is thanks enough for us. Under our team structure, more than one person may be attending to your service. Therefore, if you decide to leave a tip, we have established a “Team Tipping Policy” in which you just tip once at checkout.